Core extensions
Electronic Data Interchange (EDI)
- Release notes
- Introduction
- FAQ
- Core module
  - Introduction
  - Process overview
  - Trading partner and documents
  - Setup
  - Processing
    - Functional acknowledgement outbound
    - Functional acknowledgement inbound
  - Managing files
  - Workspaces
    - EDI Document maintenance workspace
  - Inquiries
    - Functional acknowledgement received
    - Trading partner documents
  - Other
  - Technical guide
    - Web API
    - Technical FAQ
- Customer module
- Vendor module
- 3PL module
- Freight forwarder for Landed cost module
- Integration systems module
  - Introduction
  - Setup
    - Integration systems
    - Trading partners
  - Processing
    - Customer
    - Customer group
- Roadmap and release schedule
- Definitions and Acronyms
Finance utilities
- Release notes
- Introduction
- Setup
  - Cash and bank management
  - Accounts payable
  - Accounts receivable
  - ABN lookup
    - ABN lookup and validation
  - Budgeting
    - Budget import
  - Encryption/decryption
    - Encryption/decryption
- Processing
  - Cash and bank management
  - Accounts payable
  - Accounts receivable
    - Customer remittance import
  - ABN lookup
    - ABN lookup and validation
  - Budgeting
    - Budget import
    - Example file format
- Other
  - Data entities
- Roadmap and release schedule
- FAQ
Forex contract
- Release notes
- Introduction
- Setup
  - Forex contract parameters
  - Forex over allocation
- Processing
- Other
  - Data entities
  - Security configuration
- Roadmap
Insights for D365 FO
- Release notes
- Introduction
- Setup
- Periodic monitoring
  - Periodic monitoring configuration
  - Number sequence monitoring
- BatchJob monitoring
- Review and set up monitored data
- Azure Application Insights
  - Dashboards
  - Alerts on Azure Azure Application Insights
- FAQ
Item creation wizard
- Release notes
- Introduction
- FAQ
- Setup
  - Item creation parameters
  - Item creation workflows
  - Item creation
  - Item setup
    - Item status
    - Item creation workflows
  - File management
    - File management
- Processing
- Periodic tasks
  - Update item status
  - Item creation
    - Creation import files
    - Item import
  - Item status
    - Automatic status update
- Inquiries
  - Creation import sessions
- Other
License manager
- Release notes
- Introduction
- D365 FO
- PowerApp
- FAQ
Smart Business Form Email Manager (Smart Send)
- Release notes
- Introduction
- FAQ
- Setup
- Processing
  - Email processing
  - Electronic Reporting
- Other
- Roadmap
Solutions for DocuSign and Dynamics 365
- Release notes
- Introduction
- FAQ
- Setup
- Inquiries
  - Documents
  - Exceptions
- Other

Frequently asked questions

Where can I find contact information for support?

Support contact details can be located on the Contact tab at Organization admininstration > Workspaces > Product support

Where can I identify the installed version of Insights for D365 FO?

Navigate to Help & support > About. A list of installed models will be displayed on the Version tab. Search for DXC Item Creation. The version information will be displayed on the right (eg DXC Item Creation 10.0.34.202306151)

Can I have product attributes on multiple update templates?

When an Item creation session is generated the update template will record the values assigned to the respective product attributes at that time. If another user has submitted changes, whether in progress, approved or still in workflow these will be overridden by the most recent submission. It is for this reason we recommend that the number of templates used to update product attributes are minimal.

Will the default value for my Product attributes display during an update session?

Yes, when you run an update session that includes Product Attributes, the session will display the default attribute value that was assigned when you configured the template and the current system value for all other attributes against the relevant item.

Can I create a template that only updates 1 or 2 specific product attributes?

Currently when you run an update session that includes product attributes, all attributes assigned against the released product are displayed in the template.